Guidelines for Our New Patients

Since oral health is a vital component of overall wellness, finding the right dentist is an important step in obtaining optimal oral health. Our team at Unforgettable Smiles in Westmont, Illinois, are here to help you achieve a healthy, confident smile! As a new patient to our dental office, we want you to feel comfortable and secure throughout the entire process. Find out what you can expect on your first visit, below.

Your Initial Appointment

If you are visiting our dentist in Westmont, Illinois, for the first time, you’ll want to get the best idea on how the meeting will go. We have a patient-friendly process that ensures your comfort and convenience. Your oral health and smiles are in good hands!

Read more about Your Initial Appointment

Smile Reminders

It can be easy to forget when you scheduled a dental appointment but now we will remind you with a "Smile Reminder" via email or text message, and even provide driving directions if it's your initial visit. Just click on the link below to let us know how you'd like to be contacted. We'll do the rest!

Smile Reminder Consent Form

Download the release of records consent form.

Records Release Form

Initial Visit

During your initial visit to our dental office, our dentist will thoroughly discuss with you the various treatments that we offer, including those that specifically suit your needs. They will guide you through and answer any questions that you may have about your oral health in general. This visit will likely include an exam and x-rays

New Patient Paperwork

If you are pleased with the initial meeting, our team will further assist you in scheduling an appointment for a formal checkup. Before the appointment, you will be required to fill out new patient forms along with providing any prior dental history and records. We suggest that you arrive at least 20 minutes prior to your scheduled appointment to ensure that you have plenty of time to fill out these forms.

The paperwork is divided into two categories and must be fully completed. One form contains your personal information, such as name, age and home address. In addition, you will be required to complete a medical history form. In this form, you must provide complete information regarding past medical treatments, dental problems and dental insurance information, such as details about the policy and the insurance provider. When filling out the forms it is important to be precise and provide all the significant details as to avoid any misunderstandings that may or may not have an impact on your future treatments.

For your convenience, our office also provides the choice of completing the paperwork ahead of time. This option means that you may visit our website and fill out the enrollment forms online, which saves you time and ensures an efficient and effective visit. Patients can download the health history forms from our website and fill in all the required details. This information will be stored in our database and evaluated prior to your session. 

New Patient Form

Comprehensive Examination

After reviewing your dental health history, our dentist will examine your gums, teeth and mouth. This procedure is known as a comprehensive exam, through which our dentist will observe the state of your dental health and hygiene. An important part of the comprehensive exam is the cleaning. The teeth and mouth are thoroughly cleaned before moving onto the x-rays so that there are no extra particles in your mouth at that time.

Our dentist will look for any sensitivity, decay, and redness around the gums and teeth during the examination, and then they will explain any findings. Even though our dentist will review your medical and dental history, they may still ask you questions about your teeth while examining them. This is a common practice and can help our dentist identify anything unusual or any information not mentioned in the new patient forms.


After conducting the comprehensive exam, our dentist will take an X-ray of your mouth to obtain a clear picture of your teeth and jaw. These scans are taken to better analyze oral disruptions, diseases, and cavities. The X-rays are suggested to be performed either when there is a severe problem or as part of your routine visits to identify any changes.

The panoramic radiographs are the most common type of dental X-rays as they provide our dentist a more detailed view of the teeth and jaw. Such resolution helps identify impacted teeth or jaw fractures with ease.

Although believed to be a lengthy process, X-rays usually don’t take more than a few minutes and are completely safe. You will be asked to bite down on the gauze and only your mouth will be scanned by the machine. The rest of your body will be protected by a special device. After the procedure, the x-rays will be stored in your file for future reference.

Post Examination Discussion

Once the initial dental checkup is completed, our dentist will discuss the results with you. They will highlight any irregularities or decay in your mouth as well as explain the status of your overall oral health. From here, they will suggest the most appropriate and detailed treatment plan for your specific needs, customized to your requirements and specific dental issues. You will also have the opportunity to clarify any doubts or questions that you may have regarding your oral health.

After this initial exam, you will receive the total cost of the procedure and discuss the available payment plans, if interested. At this time, you may also inquire about any other costs and the treatments suggested by our dentist as well as review your dental insurance coverage if applicable.

Follow-Up Appointments

We suggest visiting our office twice a year to prevent any cavities, tooth decay or any other oral health issue. During these routine checkups, the teeth are usually cleaned and treated to ensure that they remain in good shape. In addition, during these routine check-ups, our dentist can track your oral health condition and work on any preventive procedure to maintain your teeth in good shape.

If you're ready to take the first step toward achieving optimal oral health, contact our team at Unforgettable Smiles today! Based in Westmont, Illinois, our dentist and staff are here to assist you through every step of the process. Schedule your new patient appointment by calling 630-655-0240.